History Īmadeus was originally created as a neutral global distribution system (GDS) by Air France, Iberia, Lufthansa and SAS in 1987 in order to connect providers' content with travel agencies and consumers in real time. The Amadeus group employs 14,200 employees worldwide, and listed in Forbes' list of "The World's Largest Public Companies" as No. At market level, Amadeus maintains customer operations through 173 local Amadeus Commercial Organisations (ACOs) covering 195 countries. Īmadeus has central sites in Madrid, Spain (corporate headquarters and marketing), Sophia Antipolis, France (product development), London, UK (product development), Breda, Netherlands (development), Erding, Germany ( Data center) and Bangalore, India (product development) as well as regional offices in Boston, Bangkok, Buenos Aires, Dubai, Miami, Istanbul, Singapore, and Sydney. It was listed on the Spanish stock exchanges on 29 April 2010. The parent company of Amadeus IT Group, holding over 99.7% of the firm, is Amadeus IT Holding S.A. It services customers including airlines, hotels, tour operators, insurers, car rental and railway companies, ferry and cruise lines, travel agencies and individual travellers directly.Īmadeus processed 945 million billable travel transactions in 2011. It also offers computer software that automates processes such as reservations, inventory management software and departure control systems. Amadeus provides search, pricing, booking, ticketing and other processing services in real-time to travel providers and travel agencies through its Amadeus CRS distribution business area. The company is structured around two areas: its global distribution system and its Information Technology business. It is the world's leading provider of travel technology that focus on developing software for airlines, hotels, travel agencies, and other travel-related businesses to enhance their operations and customer experiences. ( / ˌ æ m ə ˈ d eɪ ə s aɪ ˈ t iː/) is a major Spanish multinational technology company that provides software solutions for the global travel and tourism industry. “The Amadeus Selling Platform solution will not only help the travel agency to increase productivity but will also empower them to offer better customer service and gain higher returns on investment,” added Antoine Medawar, VP Mena, Amadeus.Amadeus IT Group, S.A. Over 90,000 travel agency points of sale worldwide – both offline and online – use the Amadeus system and over 55,000 airline sales office use it as their internal sales and reservations system. The Amadeus Selling Platform is the world’s most-used retailing application for travel professionals. The platform's easy to use interface will also help our travel agents to increase productivity and efficiency in their daily operations,” stated KV Abdul Nazar, chairman and MD of Akbar Travels. This means we can deliver a best-in-class level of customer service which is a crucial factor in our business success. “With the Amadeus Selling Platform, Akbar Travels can access a wider range of more reliable content, and consistently lower fares. Akbar Travels, one of India’s leading travel agencies, has selected the Amadeus Selling Platform to drive sales in their home market of India and their expansion plans across the Middle East.
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